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Dynastic Resorts

Conditions of the Valencian Community Tourist Voucher

Our hotels are members of the Viatgem CV Program .
Enjoy your vacation now with unbeatable conditions.

Which are the requirements?
To be a beneficiary of the aid of the program, the following requirements must be met:
· Be an adult.
· Be up to date with your tax obligations.
· Be registered in a municipality of the Valencian Community.
· Be enrolled in the Program within the period included in article 1.3 of the Decree.
· Formalize a reservation of tourist services subject to subsidy within a period of 10 business days from the day after the electronic notification of the Program Promotional Code.

How do I get my bonus?
1. Request for a prior appointment to register (no electronic signature required):
Access the online procedure: prior appointment for registration in the Valencian Community Travel Voucher Program 2023.

2. Make the registration (requires an electronic certificate, electronic signature and current certificate of registration):
Access the online procedure: Registration in the Valencian Community Travel Voucher Program 2023
Fill out the application form for enrollment in the program.
Fill out a responsible declaration ensuring that you meet the requirements.
Even if you travel with more people, it is only necessary to request a voucher, since it is applied to the trip reservation, not to the travelers.

When can I spend the bonus?
Once you have requested your voucher, you will receive a code that expires in 10 days , and that you must redeem when making the reservation.
You can travel on the dates you want between January 16 and May 31, 2023 and between September 18 and December 23, 2023.
IMPORTANT: only one request can be made per person and period.
It is necessary that the reservation includes a minimum stay of 2 consecutive nights in the same tourist accommodation.

What other services can I add?
· Maintenance, maximum regime Half Board.
· Health and wellness treatments and massages.
· Parking.

What is the amount of the aid?
60% and up to a maximum of €600 for stays of 2 or more nights.

Can I book other services?
Yes, but these will not be eligible.

How do I make the reservation?
By phone:
Contact us at 96 585 36 00 or via email and send us:
· The Bonus with the Code that you received when you signed up.
· The dates on which you would like to enjoy the stay.
By the web:
Choose your travel dates and select the Flexible Rate. During the reservation process, in "reservation comments" indicate: TRAVEL VOUCHER + Code Number that you received when registering. We will contact you to carry out the rest of the process. Your Bonus will be confirmed once you receive the Validated Bonus from the GVA. Not available for Advance Rate.

How much do I have to pay at the hotel?
Upon arrival at the Hotel, you must pay the remaining amount of the total of your Invoice, by credit card, in the name of the holder of the Travel Voucher.
In the event that the holder of the Travel Voucher does not have a credit card in his name, he must pay the amount with a credit card belonging to an account in which he is the joint owner. Said co-owner must present a Bank Certificate that accredits it.
It is essential to present the Printed Travel Voucher upon arrival at the hotel.

And if I cancel?
The Bonus does not include Cancellation Fees and No Show. These expenses are governed by the Hotel Cancellation Policy and must be paid by the end customer.
Cancellation or no show implies the loss of the Travel Bonus.

Can I modify my reservation?
The modifications that occur in the provision of the accommodation service or in the rest of those included in the reservation, which will always mean maintaining the amount of the aid or a reduction - reduction of the aid in the justification, will be reflected directly in the support justification.

More information:
The Valencian Community Travel Bonus Program 2023 is governed by Decree 198/2021, of December 10, of the Consell, which approves the regulatory bases and the procedure for direct granting of aid. You can check it here .

GVA reserves the right to validate the granting of the aid with a period of at least 5 days before the day of arrival. If on the day of arrival, GVA has not granted the aid, the client must pay the total amount of the reservation. If the client with a bonus of €600 or -60% of their reservation of 2 or more nights decides to shorten the stay, the bonus loses its effect and the bonus is cancelled, so the client must pay the total amount of the reservation. It is not possible to shorten the already subsidized stay.