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Conditions of the Valencian Community Tourist Voucher
Our hotels* are members of the Recuperem Turisme 2026 Voucher Program..
Enjoy your holidays now with unbeatable conditions.
Enjoy your holidays now with unbeatable conditions.
How does the new Travel Voucher for those affected by the DANA work?
The RECUPEREM 2026 VOUCHER will benefit people who requested the voucher in 2025 but remained on a waiting list, without having to carry out any procedures.
Turisme Comunitat Valenciana will proceed to communicate and award the vouchers to the beneficiaries via the emails provided at the time of the request in 2025. If you no longer have access to that email address, you must inform Turisme CV and provide a new one. You can do this through the User Service Center or the official website.
The vouchers will be awarded following the order of the waiting list, established based on the date the application was formalized last year. Each person can only receive one Recuperem voucher.
The beneficiary must meet the requirements of the 2025 call: be of legal age and be registered as a resident in a municipality affected by the DANA. However, they do not need to submit anything this year; the documentation presented in the 2025 application will be verified.
Simply put, applicants will receive an email reminding them of their appointment number from when they applied in 2025. That number determines the order in which the 2026 vouchers will be assigned until the budget allocation is exhausted.
Who can receive the Recuperem Turisme 2026 Voucher?
Only those of legal age registered as residents in municipalities affected by the DANA can receive the Recuperem Turisme 2026 Voucher.
If you meet this requirement and are up to date with your tax and Social Security obligations, you can benefit from this aid of up to 350 euros.
Please note that you can only enjoy one Recuperem Turisme Voucher throughout 2026. You cannot obtain another if you already used one in 2025.
When can I spend the Recuperem Turisme 2026 Voucher?
Travel with the voucher until December 22, 2026.
After processing your application and once Turisme CV verifies that you meet the requirements, you will receive an email with your voucher, a code that you must redeem when making the reservation at your travel agency or hotel establishment.
You must make the reservation within a maximum period of 10 business days from the day after the email is sent; otherwise, the voucher will expire, you will lose your position on the waiting list, and you will not be able to receive any more vouchers in 2026.
You can spend the voucher on a reservation to travel whenever you want until December 22, including the summer.
Please note that when making the reservation at your accommodation or travel agency, you are effectively requesting the use of the voucher. You will then receive a notification from Turisme CV responding to that request and confirming that you have been granted the aid. Turisme has a period of up to 30 days to respond. You must have that positive notification before traveling in order to guarantee the discount on your stay. In fact, in that communication, Turisme indicates the specific amount of the aid based on the services reserved.
As with all Travel Voucher programs, please keep in mind that the aid is subject to income tax.
To benefit from the voucher, you must book at the same establishment for at least two consecutive nights. If the reservation costs less than 350 euros, you will not have to pay anything. If it costs more, you must pay the difference.
If, in addition to the accommodation, the restaurant service is also booked, a maximum of half-board can be covered by the voucher. You can also include other health and wellness services, parking, activities, sports, excursions, or entertainment offered by the accommodation or the travel agency with which you contract in your reservation.
Please note that you can only book with companies that are members of the Recuperem Turisme 2026 Voucher program.
What other services can I add?
· Maintenance, up to half-board rate.
· Health and wellness treatments and massages.
· Parking.
What is the amount of the aid?
Up to a maximum of €350 for stays of 2 or more nights.
Can I book other services?
Yes, but these will not be eligible for the subsidy.
How do I make the reservation?
By phone:
Contact us at 96 585 36 00 or via email at bonoviaje@dynasticresorts.com from the same email address where you received your Travel Voucher code and send us:
· The Voucher with the Code you received when signing up.
· The dates on which you would like to enjoy your stay (only applicable to the Flexible Rate).
· Maintenance, up to half-board rate.
· Health and wellness treatments and massages.
· Parking.
What is the amount of the aid?
Up to a maximum of €350 for stays of 2 or more nights.
Can I book other services?
Yes, but these will not be eligible for the subsidy.
How do I make the reservation?
By phone:
Contact us at 96 585 36 00 or via email at bonoviaje@dynasticresorts.com from the same email address where you received your Travel Voucher code and send us:
· The Voucher with the Code you received when signing up.
· The dates on which you would like to enjoy your stay (only applicable to the Flexible Rate).
Via the Website:
Choose your travel dates and select the Flexible Rate. During the booking process, in "booking comments" indicate: TRAVEL VOUCHER + Code number you received when signing up. Use the same email address where you received the Travel Voucher code. We will contact you to complete the rest of the process. Your Voucher will be confirmed once we receive the Validated Voucher from the GVA.
*Not available for the Early Bird Rate.
How much do I have to pay at the hotel?
Upon arrival at the hotel, you must pay the remaining amount of your total invoice by credit card, in the name of the Travel Voucher holder.
If the Travel Voucher holder does not have a credit card in their name, they must pay the amount with a credit card belonging to an account for which they are a co-holder. Said co-holder must present a Bank Certificate proving this.
It is essential to present the printed Travel Voucher upon your arrival at the hotel.
What if I cancel?
The Voucher does not include Cancellation or No-Show fees. These expenses are governed by the Hotel's Cancellation Policy and must be paid by the end customer.
Cancellation or a no-show implies the loss of the Travel Voucher.
Can I modify my reservation?
Any modifications made to the provision of the accommodation service or other services included in the booking—which will always result in maintaining the aid amount or a reduction/deduction of the aid in the justification—will be reflected directly in the justification of the aid.
How much do I have to pay at the hotel?
Upon arrival at the hotel, you must pay the remaining amount of your total invoice by credit card, in the name of the Travel Voucher holder.
If the Travel Voucher holder does not have a credit card in their name, they must pay the amount with a credit card belonging to an account for which they are a co-holder. Said co-holder must present a Bank Certificate proving this.
It is essential to present the printed Travel Voucher upon your arrival at the hotel.
What if I cancel?
The Voucher does not include Cancellation or No-Show fees. These expenses are governed by the Hotel's Cancellation Policy and must be paid by the end customer.
Cancellation or a no-show implies the loss of the Travel Voucher.
Can I modify my reservation?
Any modifications made to the provision of the accommodation service or other services included in the booking—which will always result in maintaining the aid amount or a reduction/deduction of the aid in the justification—will be reflected directly in the justification of the aid.
The possibility of modifications and the conditions thereof are governed by the Hotel's booking policy and must be taken into account by the end customer.
More information:
More information:
*Only applicable for reservations at Hotel Dynastic & SPA**** and Hotel Montepiedra****s.
RESOLUTION of May 25, 2026, of the Official Gazette of the Generalitat Valenciana, of the Presidency, announcing the grants for the "Recuperem Turisme Travel Voucher" program 2026.