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Conditions of the Valencian Community Tourist Voucher

Our hotels* are part of the 2025 Tourism Recovery Bonus Program .
Enjoy your vacation now with unbeatable conditions.

How does the new Travel Voucher for those affected by the DANA work?
People registered in municipalities affected by the Dana disaster in October 2024 can benefit from the new travel voucher launched by Turisme Comunitat Valenciana in 2025.

The new BONO RECUPEREM TURISME 2025 offers 100% of your booking's price up to a maximum of €350 for two consecutive nights in tourist accommodations throughout the Valencian Community. It can be used for uninterrupted travel between May 26th and December 22nd, including the summer months.

The appointment request period begins on May 12, 2025.

How to apply for the 2025 Tourism Recovery Bonus?
The application procedure is the same as for previous Travel Voucher programs. You must make an appointment to apply for enrollment in the program, process your enrollment online on the appointment date, and wait to receive the promotional code via email.

Who can receive the 2025 Tourism Recovery Bonus?
Only adults registered in municipalities affected by the Dana flood can receive the Bono Recuperem Turisme (Recovery Tourism Bonus). Before applying, check whether your town is on the list of municipalities officially declared by the Consell (Catalan Government) as affected by the floods. The list is included in the Annex to the resolution published in the Official Gazette of the Generalitat (Generalitat).

If you meet this requirement and are up to date with your tax and Social Security obligations, you can benefit from this aid of up to 350 euros.

Please note that you can only use one Bono Recuperem Turisme throughout 2025. You cannot obtain another if you have already used one.

When and how can I apply for the 2025 Tourism Recovery Bonus?
First of all you must make an appointment:

From 10:00 a.m. on May 12, 2025, until 10:00 a.m. on November 28, 2025

Between these dates, appointment requests are open continuously on the website:


You don't need an electronic signature to request an appointment; simply provide the applicant's name, email address, and phone number.

Once you have an appointment, you must return to the website on the indicated day and time to process your Bono Recuperem application. You do need an electronic signature for this process. If you don't have one, you can ask your travel agency or the accommodation where you wish to book to process it for you.

You can ONLY process your application for the voucher on the date of your appointment through the program website:


Please note that with the application, you must provide proof of residence in a municipality affected by the Dana.

When can I spend the 2025 Tourism Recovery Bonus?
After processing your application and verifying that you meet the requirements, Turisme CV will send you an email with your voucher, a code that you must redeem when making your reservation at your travel agency or hotel.

You must make your reservation within a maximum of 10 business days, otherwise the voucher will expire.

You can spend the voucher on a reservation to travel whenever you want between the following dates:

Between May 26 and December 22, 2025.
You must meet the requirements as a beneficiary (be registered in a municipality affected by Dana) from the moment you submit your application until you take the trip and pay for it, benefiting from the aid.

Please note that when you make your reservation at your accommodation or travel agency, you are actually requesting the voucher. You must receive a notification from Turisme CV responding to your request and confirming that you have been awarded the grant. Turisme CV has up to 30 days to respond. You must receive this positive notification to be able to enjoy your subsidized stay.

To qualify for the voucher, you must book at least two consecutive nights. If your reservation costs less than €350, you won't have to pay anything. If it costs more, you'll have to pay the difference.

If you book a restaurant service in addition to accommodation, the maximum discount is half-board. You can also include other health and wellness services, parking, activities, sports, excursions, or entertainment offered by the accommodation or travel agency you book.

Please note that you can only book with companies participating in the 2025 Recovery Tourism Bonus.

What other services can I add?
· Maintenance, maximum Half Board regime.
· Health and wellness treatments and massages.
· Parking.

What is the amount of the aid?
Up to a maximum of €350 for stays of 2 or more nights.

Can I book other services?
Yes, but these will not be eligible for subsidies.

How do I make a reservation?
By phone:
Contact us at 96 585 36 00 or email bonoviaje@dynasticresorts.com and send us:
· The Bonus Code you received when you signed up.
· The dates you would like to enjoy your stay.
On the Web:
Choose your travel dates and select the Flexible Fare. During the booking process, under "booking comments," enter the following: TRAVEL VOUCHER + the code number you received when you registered. We will contact you to complete the rest of the process. Your voucher will be confirmed once we receive the Validated Voucher from the GVA. Not available for the Advance Fare.

How much do I have to pay at the hotel?
Upon arrival at the hotel, you must pay the remaining amount of your total bill by credit card in the name of the Travel Voucher holder.
If the Travel Pass holder does not have a credit card in their name, they must pay the amount with a credit card from an account in which they are a joint holder. The joint holder must present a bank certificate proving this.
It is essential to present the Printed Travel Voucher upon arrival at the hotel.

What if I cancel?
The voucher does not include cancellation and no-show fees. These fees are governed by the hotel's cancellation policy and must be paid by the end guest.
Cancellation or no-show implies the loss of the Travel Voucher.

Can I modify my reservation?
Any changes to the provision of accommodation services or to other services included in the reservation, which will always entail maintaining the same amount of aid or reducing it in the justification, will be directly reflected in the justification for the aid.

More information:
*Only applicable for reservations at Hotel Dynastic & SPA**** and Hotel Montepiedra****s.

RESOLUTION of May 5, 2025, of the Presidency, calling for aid from the "Bono viaje recuperem turisme" 2025 program, to encourage demand for tourism services in the Valencian Community.

https://www.turismecv.com/2025/05/07/how-does-the-new-travel-voucher-work-for-those-affected-by-daneas/

https://bonoviajecv25.gva.es/