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Pet-friendly room
Your best friend, our most important guest.
If you like enjoying a stay at a good hotel, your dog will too.
Find out about all the requirements for coming accompanied by your dog.
The rooms are adapted so that they have their own water bowl and even a welcome surprise.
RULES FOR STAYS ACCOMPANIED BY PETS
1. The stay of a pet at the Hotel must be communicated at the time of booking, as Pet Friendly rooms are limited and subject to a limited number of pets per night. Pets may be subject to a specific room category and specific spaces.
2. ADMISSION. The animals allowed during your stay are one domesticated dog or cat per room, which are not of the P.P.P. (potentially dangerous) breeds.
The stay of animals at the establishment may carry a cost per night. Check applicable rates with the establishment. Services included: water bowl, treats, and waste bags.
Pet owners must provide the health card with up-to-date vaccinations and the civil liability insurance required at any given time by applicable regulations. In the case of foreign pets, they must possess the European Pet Passport.
Animals must always remain tied and secured by a non-extendable leash with a maximum length of one and a half meters or inside a carrier. Animals must be leashed if establishment staff enter the room.
3. ACCESS TO COMMON AREAS. R.D. 143/2015 expressly prohibits the access of animals to customer bathing areas.
Access for pets to the cafeteria or restaurants of the establishment is prohibited, with the exception of assistance dogs, which will have access to all areas according to current regulations. Pets may have access to the Pinada area.
Pets may access the reception area only at the time of check-in, without being able to pass to the rest of the common areas during the stay. Access during the stay to the rooms enabled for pets will always be done through the Pinada door.
According to Royal Decree 1021/2022 of December 13th, which regulates certain requirements regarding hygiene in the production and commercialization of food products in retail establishments.
4. RESPONSIBILITY. After registering at reception, it will be mandatory to sign a liability form. The Client will be responsible for all damages caused by the pet to third parties, to the establishment's furniture, and/or extra cleaning expenses that may occur during their stay at the establishment, so it is mandatory to provide a credit card upon arrival to make a security deposit and a contact telephone number.
The establishment is exempt from any subsidiary liability regarding damages, prejudices, and inconveniences caused by the animal to people, property, and the environment in general. In case of damage caused by the pet, it will be assessed and charged upon departure. The person responsible for damages caused by the animals to people, property, or hotel premises in general, will be their handler and subsidiarily the owner of the animal. Likewise, the owners or possessors of the animal are responsible for maintaining them in proper hygienic-sanitary conditions and ensuring that they do not interrupt the tranquility of other guests.
5. IT IS FORBIDDEN: to leave animals alone in the room or inside the vehicle parked in the car park (if applicable), to leave food in the animals' bowls, to bathe animals in the room's bathroom, and to use bath towels with them and for them to use or sleep on the bed, on armchairs, or on any element of the room's furniture.
6. The hotel reserves at all times the right of admission for clients who do not meet the requirements and rules indicated in this admission policy. It is essential to be informed about the specific conditions of access and use of services at the Hotel itself upon arrival.
If you like enjoying a stay at a good hotel, your dog will too.
Find out about all the requirements for coming accompanied by your dog.
The rooms are adapted so that they have their own water bowl and even a welcome surprise.
RULES FOR STAYS ACCOMPANIED BY PETS
1. The stay of a pet at the Hotel must be communicated at the time of booking, as Pet Friendly rooms are limited and subject to a limited number of pets per night. Pets may be subject to a specific room category and specific spaces.
2. ADMISSION. The animals allowed during your stay are one domesticated dog or cat per room, which are not of the P.P.P. (potentially dangerous) breeds.
The stay of animals at the establishment may carry a cost per night. Check applicable rates with the establishment. Services included: water bowl, treats, and waste bags.
Pet owners must provide the health card with up-to-date vaccinations and the civil liability insurance required at any given time by applicable regulations. In the case of foreign pets, they must possess the European Pet Passport.
Animals must always remain tied and secured by a non-extendable leash with a maximum length of one and a half meters or inside a carrier. Animals must be leashed if establishment staff enter the room.
3. ACCESS TO COMMON AREAS. R.D. 143/2015 expressly prohibits the access of animals to customer bathing areas.
Access for pets to the cafeteria or restaurants of the establishment is prohibited, with the exception of assistance dogs, which will have access to all areas according to current regulations. Pets may have access to the Pinada area.
Pets may access the reception area only at the time of check-in, without being able to pass to the rest of the common areas during the stay. Access during the stay to the rooms enabled for pets will always be done through the Pinada door.
According to Royal Decree 1021/2022 of December 13th, which regulates certain requirements regarding hygiene in the production and commercialization of food products in retail establishments.
4. RESPONSIBILITY. After registering at reception, it will be mandatory to sign a liability form. The Client will be responsible for all damages caused by the pet to third parties, to the establishment's furniture, and/or extra cleaning expenses that may occur during their stay at the establishment, so it is mandatory to provide a credit card upon arrival to make a security deposit and a contact telephone number.
The establishment is exempt from any subsidiary liability regarding damages, prejudices, and inconveniences caused by the animal to people, property, and the environment in general. In case of damage caused by the pet, it will be assessed and charged upon departure. The person responsible for damages caused by the animals to people, property, or hotel premises in general, will be their handler and subsidiarily the owner of the animal. Likewise, the owners or possessors of the animal are responsible for maintaining them in proper hygienic-sanitary conditions and ensuring that they do not interrupt the tranquility of other guests.
5. IT IS FORBIDDEN: to leave animals alone in the room or inside the vehicle parked in the car park (if applicable), to leave food in the animals' bowls, to bathe animals in the room's bathroom, and to use bath towels with them and for them to use or sleep on the bed, on armchairs, or on any element of the room's furniture.
6. The hotel reserves at all times the right of admission for clients who do not meet the requirements and rules indicated in this admission policy. It is essential to be informed about the specific conditions of access and use of services at the Hotel itself upon arrival.
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