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Pet-friendly room
Your best friend, our most important guest.
If you enjoy a stay in a good hotel, your dog will too.
Find out all the requirements for coming with your dog.
The rooms are adapted so that you have your own drinking fountain and even a welcome surprise.
RULES FOR STAYS ACCOMPANIED BY PETS
1. The stay of a pet at the Hotel must be communicated at the time of booking, as Pet Friendly rooms are limited and subject to a limited number of pets per night. Pets may be restricted to a specific room category and specific spaces.
2. ADMISSION. Pets allowed during your stay are one domesticated dog or cat per room, as long as they are not PPP (potentially dangerous) breeds.
Pets may incur a nightly fee. Please check with the establishment for applicable rates. Services include: water bowls, treats, and waste bags.
Pet owners must provide proof of a health card with up-to-date vaccinations and any civil liability insurance required by applicable regulations. Foreign pets must have a European Pet Passport.
Animals must always be kept on a leash and secured by a non-extendable leash with a maximum length of one and a half meters or in a carrier. Animals must be kept on a leash if hotel staff enter the room.
3. ACCESS TO COMMON AREAS. Royal Decree 143/2015 expressly prohibits pets from entering guest bathing areas.
Pets are prohibited in the cafeteria or restaurants, with the exception of assistance dogs, which will have access to all areas in accordance with current regulations. Pets are permitted in the Pine Forest area.
Pets are only allowed in the reception area at check-in and are not allowed in other common areas during their stay. Access to pet-friendly rooms during your stay is always through the Pine Gate.
According to Royal Decree 1021/2022 of December 13, which regulates certain hygiene requirements for the production and marketing of food products in retail establishments.
4. LIABILITY. After checking in at reception, guests must sign a liability form. Guests will be responsible for any damage caused by their pet to third parties, damage to the establishment's furnishings, and/or any additional cleaning costs that may occur during their stay. Guests must therefore provide a credit card upon arrival to make a security deposit and a contact telephone number.
The establishment is exempt from any subsidiary liability for damages, losses, and disturbances caused by the animal to people, property, and the environment in general. In the event of damage caused by the pet, it will be assessed and paid for upon checkout. The person responsible for any damage caused by animals to people, property, or hotel facilities in general will be the owner of the animal and, secondarily, the owner of the animal. Likewise, the owners or keeper of the animal are responsible for maintaining them in proper hygienic and sanitary conditions and ensuring that they do not disturb the peace of other guests.
5. IT IS PROHIBITED: to leave animals alone in the room or inside the vehicle parked in the parking lot (if applicable), to leave food in the animals' bowls, to bathe the animals in the room's bathroom and use the bath towels with them and to use or sleep on the bed, on the armchairs or on any piece of furniture in the room.
6. The hotel reserves the right at all times to refuse admission to guests who do not meet the requirements and rules outlined in this admissions policy. It is essential to inquire about the hotel's own conditions of access and use of services upon arrival.
If you enjoy a stay in a good hotel, your dog will too.
Find out all the requirements for coming with your dog.
The rooms are adapted so that you have your own drinking fountain and even a welcome surprise.
RULES FOR STAYS ACCOMPANIED BY PETS
1. The stay of a pet at the Hotel must be communicated at the time of booking, as Pet Friendly rooms are limited and subject to a limited number of pets per night. Pets may be restricted to a specific room category and specific spaces.
2. ADMISSION. Pets allowed during your stay are one domesticated dog or cat per room, as long as they are not PPP (potentially dangerous) breeds.
Pets may incur a nightly fee. Please check with the establishment for applicable rates. Services include: water bowls, treats, and waste bags.
Pet owners must provide proof of a health card with up-to-date vaccinations and any civil liability insurance required by applicable regulations. Foreign pets must have a European Pet Passport.
Animals must always be kept on a leash and secured by a non-extendable leash with a maximum length of one and a half meters or in a carrier. Animals must be kept on a leash if hotel staff enter the room.
3. ACCESS TO COMMON AREAS. Royal Decree 143/2015 expressly prohibits pets from entering guest bathing areas.
Pets are prohibited in the cafeteria or restaurants, with the exception of assistance dogs, which will have access to all areas in accordance with current regulations. Pets are permitted in the Pine Forest area.
Pets are only allowed in the reception area at check-in and are not allowed in other common areas during their stay. Access to pet-friendly rooms during your stay is always through the Pine Gate.
According to Royal Decree 1021/2022 of December 13, which regulates certain hygiene requirements for the production and marketing of food products in retail establishments.
4. LIABILITY. After checking in at reception, guests must sign a liability form. Guests will be responsible for any damage caused by their pet to third parties, damage to the establishment's furnishings, and/or any additional cleaning costs that may occur during their stay. Guests must therefore provide a credit card upon arrival to make a security deposit and a contact telephone number.
The establishment is exempt from any subsidiary liability for damages, losses, and disturbances caused by the animal to people, property, and the environment in general. In the event of damage caused by the pet, it will be assessed and paid for upon checkout. The person responsible for any damage caused by animals to people, property, or hotel facilities in general will be the owner of the animal and, secondarily, the owner of the animal. Likewise, the owners or keeper of the animal are responsible for maintaining them in proper hygienic and sanitary conditions and ensuring that they do not disturb the peace of other guests.
5. IT IS PROHIBITED: to leave animals alone in the room or inside the vehicle parked in the parking lot (if applicable), to leave food in the animals' bowls, to bathe the animals in the room's bathroom and use the bath towels with them and to use or sleep on the bed, on the armchairs or on any piece of furniture in the room.
6. The hotel reserves the right at all times to refuse admission to guests who do not meet the requirements and rules outlined in this admissions policy. It is essential to inquire about the hotel's own conditions of access and use of services upon arrival.