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Manage your flight with Dynastic Resorts

Now you can plan your flight + hotel trip easily and securely, all in one place. Enjoy flexible options, attractive rates, and the perfect destination for relaxation.

Do you have any questions before confirming your package?

In this section you will find answers to the most common questions about your booking: what services are included, how to make changes or add extras to your package.

We make sure the whole process is simple and hassle-free, from the moment you book until you return home.

And if you have any more questions, don't worry, we're here to help you at any time.

  • What does the flight + hotel package include?
    Includes round-trip flights from your home city to your chosen destination, as well as accommodations in one of our hotels.
  • Can I customize my package?
    No. The packages are pre-designed and do not allow changes to dates, flights, or hotels.
  • What happens if I need to cancel or modify my reservation?
    A nonrefundable deposit is required upon booking. Additional fees may apply depending on hotel policy.
  • Can I pay in installments?
    Yes. When booking, you only pay a deposit. The remainder is paid directly to the hotel upon check-in.
  • How will I receive confirmation?
    We'll send you confirmation by email. In some cases, you'll receive a second email with information from the airline.
  • What documents do I need to travel?
    It will depend on the destination and your nationality. Usually, an ID, passport, or visa is required. Check the requirements before traveling.
  • What happens if my flight is delayed or canceled?
    You'll have a support contact in your booking confirmation to handle any issues.
  • Can I add extras such as transfers or excursions?
    Yes. You can add the available additional services during the booking process.
  • Can I book for several people?
    Yes, you can book for multiple people in a single transaction (up to 9 passengers per transaction on flights).
  • What do I do if I don't receive confirmation or there's an error?
    Contact our customer service team. We'll help you resolve any issues or questions.
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